Is Facebook down? Here’s how to check (and fix)


Most of us take it for granted that commonly used services like Facebook will always be around. The thing is, they are susceptible to the same kind of problems that bring down small websites. Here are some tips to help you figure out what’s going on.

Check if Facebook is really down

You can check if a website is down using a service like Down for Everyone or Just Me,, IsItDownOrJustMe, and IsItDownRightNow. You might want to try a few just to make sure your results are consistent, as points out: “It’s perfectly possible that we’ll get one set of results, and another tool at another location gets a completely different result”.

Down with everyone or just me Results for

You can also search the web (or, ironically, Twitter) for news. If Facebook has a major outage that affects a large number of users, someone will talk about it somewhere.

If Facebook is indeed down, there’s not much you can do about it. You will need to wait for the service to return before you can use it properly. The outage may affect other Facebook services like Instagram. Try again later.

Is it just you? It’s time to troubleshoot

If the tools in the previous tip report that Facebook is up, the problem is probably on your end. However, localized failures are possible. These services may be located in another corner of the world, while an outage is limited to your region only. Social media like Twitter or Reddit can help confirm this.

Another possibility is a problem with your Internet Service Provider (ISP). Many ISPs have a service status tool that reports any problems the network may be experiencing, including outages. It’s more likely that your service is disabled entirely, but it’s worth checking.

Finally, although rare, governments may ban access to websites sporadically. If you are in a place that is experiencing political instability, this is something you might want to consider. In this situation, you have options to bypass Internet censorship and filtering.

RELATED: Internet problems? Here’s how to tell if it’s your ISP’s fault

Try Facebook on another device

To isolate the issue to a particular device (like your computer), try accessing Facebook from another device like your smartphone. First test the app on the same connection (eg your home wireless network) and then test it on the cellular network. If nothing works, chances are the problem is on Facebook’s side.

But if you get different results, you can start isolating the problem. If Facebook is working on your smartphone over the same wireless connection, the problem might be due to a software glitch on your computer. If the service only works when connected to the cellular network, your home Internet connection may be working instead.

You should also try to access the service using different methods, such as using the web version instead of the mobile app (and vice versa). You can use your results to better isolate the problem.

Restart, update and reinstall

One of the easiest ways to fix a problem is to turn your device off and then on again. This is true for computers and smartphones, so it’s a good first step. Once you restart, try Facebook again as you normally would.

If you use an app to access the service, check for updates using the App Store (for Apple devices) or Google Play (for Android devices). Install any pending updates and try again.

Sometimes mobile apps stop working and need to be reinstalled. This is true for iOS (iPhone) and Android devices. So delete the app as you normally would, then download it again from the corresponding app store. You’ll probably need to log in again, but if the problem is software and only affects the mobile app, this should fix it.

Consider restarting network equipment

If Facebook works on your smartphone over a cellular connection but not over a wireless connection and you’ve already tried everything, restarting your network equipment can’t hurt. Turn off your router, modem, and any other networking hardware you’re using, wait at least 10 seconds, then turn them back on and try again.

Although the chances of fixing the problem using this method are low, it’s probably worth it because it’s only a minor inconvenience (and when was the last time you restarted your router?).

Kill all firewalls or similar services

If the problem is limited to a computer or smartphone that is running a firewall or other permission-based access software, try disabling it temporarily. Maybe you use an app to help you focus your attention by blocking access to distracting websites? Make sure it is not enabled at this time.

Check which apps are running on Windows (using Task Manager) or macOS (using Activity Monitor) and remove any that you think might be interfering with your web browsing.

Try changing DNS server

The Domain Name System (DNS) is used to link IP addresses with URLs like Think of it as a sort of address book. By default, your device will use your ISP’s own DNS server, which in this case may be causing your problem. You can change your DNS server to a third-party server to see if things improve (for best results, flush your DNS by restarting your device).

Add Custom DNS on iPhone

In truth, there are many reasons to use a third-party DNS server, speed being one of the main ones. Providers like Google ( and CloudFlare ( generally offer faster performance than your ISP, and you can even bypass some (poorly implemented) geo-restrictions this way too.

RELATED: The Ultimate Guide to Changing Your DNS Server

There is always Twitter

Facebook still dominates the social media landscape. For many, it’s the number one choice for talking to grandma, selling your car, reminiscing about your school days, and arguing with a stranger about a news article neither of you has. bothered to read.

While Twitter is usually only good for one of these things (and Wordle), it can help fill the gap. Failing that, there are splurges like TikTok and voice and messaging service Discord you can try instead.


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